Knowledgebase & FAQs:
I'm going to initiate a chargeback or dispute with my bank.
Posted by Austin Reiter, Last modified by Ashley Lannon on 08 May 2017 10:44 AM

If you are not pleased with our service or products for any reason, please first contact our customer service team at 866-858-1294, via our Contact Us form, or at mail@theinsolestore.com. We pride ourselves on a great shopping experience, and we are absolutely willing to work with you to resolve any complaints you might have.

If you initiate a chargeback on the basis that we are enforcing our stated website Terms of Use, store policies, shipping policies, or return/exchange policies, please be aware that we have the right to dispute your chargeback.

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